Refund Policy

Last Updated: August 2026

We aim to provide clear and helpful printer-related guidance and assistance to our users. This Refund Policy explains the terms regarding payments made for any services or assistance provided through our website.

Service Charges and Payments

Any payment made for personalized assistance, troubleshooting guidance, or related services is for the time, expertise, and support provided. Before making a payment, users are encouraged to review the service details and ensure that the requested assistance meets their requirements.

Refund Eligibility

Refund requests may be considered in the following situations:

• A payment was made due to a technical error or duplicate transaction.

• A requested service has not been started or provided.

• There was an unauthorized transaction that can be verified.

Non-Refundable Situations

Refunds may not be available in cases where:

• Assistance or guidance has already been provided.

• The user has received troubleshooting steps, recommendations, or solutions.

• The issue could not be resolved due to factors outside our control, including device limitations, hardware failures, network restrictions, or third-party services.

• The user changes their mind after the service has been initiated.

Requesting a Refund

To request a refund, please contact us with the following details:

• Name

• Email address

• Payment details or transaction reference

• Reason for the refund request

We will review each request and respond within a reasonable timeframe.

Processing Refunds

Approved refunds will be processed using the original payment method. The time required for the refund to appear may vary depending on the payment provider or financial institution.

Contact Us

For refund-related questions, please contact us:

Email: admin@123hpprint.online
Address: E-23, Naraina Industrial Area Phase-II, New Delhi 110028, India